Frequently Asked Questions

Find answers of most asked questions.

Do you offer customization?

Yes, we can create whatever you need, just reach out for details.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We currently accept all major credit cards (Visa, MasterCard, American Express), PayPal and Apple Pay. Apple Pay is only available for the devices / browser where Apple Inc. confirms.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Generally, orders are processed within 1-2 business days and shipping times vary based on your location. You can expect your order within 7-14 business days.

CAN I TRACK MY ORDER?

Yes, once your order has been dispatched, you will receive a confirmation email containing your tracking information.

WHAT IS YOUR RETURN POLICY?

We accept returns within 14 days from the delivery date. The product must be in its original condition. Please note that before any return, you need to contact us.

CAN I CHANGE OR CANCEL MY ORDER?

If you need to change or cancel your order, please contact us as soon as possible. Orders that have already been dispatched cannot be cancelled or changed.

DO YOU OFFER INTERNATIONAL SHIPPING?

We currently ship to European Union and United States of America. However soon, there will be extra shipment locations. Stay tuned.

Frequently asked question

Use this text to answer questions in as much detail as possible for your customers.

IS MY PAYMENT INFORMATION SECURE?

Yes, your payment information is secured by Shopify, PayPal and Stripe technologies. We also use SSL technology to encrypt and protect your details.

HOW CAN I CONTACT CUSTOMER SERVICE?

Our customer service team is available to help you with any queries. You can reach us via contact form on our web pages, or by using chat function on our website. We aim to respond to all inquiries within 24 hours.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@yourstore.com

Can't find what you're looking for?

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